Terms & Conditions
This policy covers Rhythm Travels®. Limited’s use of personal information that is collected when you use www.RhythmTravels.com
From time to time, you will be asked to submit personal information about yourself (e.g. name and email) in order to receive or use services on our website. Such services include newsletters, competitions, forums, Community, Promotor Access and Rhythm Travels® membership.
By entering your details in the fields requested, you enable the Rhythm Travels® and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information the Rhythm Travels® will act in accordance with current legislation and aim to meet current Internet best practice.
2. Visitor information
During the course of any visit to Rhythm Travels®, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Information contained within cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors.
Rhythm Travels® may gather non-personal information regarding the visitors to our website on our behalf using cookies, log file data and code which is embedded on our website. Rhythm Travels® uses this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.
If you would rather not have cookies on your computer, you can set your browser to deny cookies. You can also select to delete cookies from your computer at your discretion. For further information on cookies visit aboutcookies.org.
3. Use and storage of your personal information
Rhythm Travels® may use the collected data about you for internal purposes only, to improve its site and to better tailor the services to meet your needs.
In general, any information you provide to Rhythm Travels® will only be used in relation to the site. Your information may be disclosed to third party contractors and service providers who work with Rhythm Travels®, to provide website services. Your information will be disclosed where we are obliged or permitted by law. If you post or send offensive, inappropriate or objectionable content anywhere on or to www.RhythmTravels.com or otherwise engage in any disruptive behaviour on the website, Rhythm Travels® can use whatever information that is available about you to stop such behaviour.
In accordance with our requirements under the Data Protection Act 1998, Rhythm Travels® shall use reasonable endeavours to implement security procedures to help prevent unauthorised access to Your Information. However, Rhythm Travels® shall not be liable for any attempt to hack or crack or otherwise gain access to any part of this Website including any of Your Information.
5. Users 16 and under
If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to Rhythm Travels®.
In using Rhythm Travels® you agree to our terms and conditions stated below, if these terms and conditions change and you persist to use this website you have agreed to these changes and or modifications.
Proprietary Rights; ALL CONTENT provided by Rhythm Travels® is protected by copyright, trade marks, or other proprietary rights and laws, unless it is mentioned otherwise by Rhythm Travels® you agree not to sell, license, rent, transmit, modify, distribute, copy, reproduce, publicity display or perform, publish, adapt, edit or create derivative works from such Content.
Rhythm Travels® does not guarantee that the content provided is completely accurate or reliable.
No responsibility is taken by Rhythm Travels® for the failure or delay in removing damaging, inaccurate, or offensive material.
Through the use of the services provided by Rhythm Travels®, you agree that you will not upload or post any content that may be deemed to be defamatory, degrading, or otherwise unlawful, or that may constitute an infringement of any copyright or other proprietary right.
Rhythm Travels® cannot guarantee that visitors to this site will follow these Terms and expressly disclaims any and all liability arising from or relating to any failure to comply with such Terms & Condition.
Rhythm Travels® does not guarantee the safety of any material contained within or downloaded from the website and shall incur no liability for damage caused to your computer system or data.
Rhythm Travels® is not responsible for the content of external websites.
Rhythm Travels® does not represent or guarantee the truthfulness, accuracy, or reliability of any Content posted by writers or users. You acknowledge that any reliance on material posted will be at your own risk.
If you notice any violations of these Terms & Conditions, Contact Rhythm Travels® with details of such a violation contact(a)RhythmTravels.com
A cookie is a small file that the website you visit saves on your computer. Next time you visit the same website know that you’ve been there before.
– The website containing cookies,
– What these cookies are used for, and
– How cookies can be avoided.
This website may contain links to other websites. These links are included to make the website as service-oriented as possible. The websites owned and operated by another party. Rhythm Travels® makes no guarantees and is not responsible for the availability or content of these websites. That there is a link to an outside website does not mean that Rhythm Travels® recommend or in any way responsible for any product or service offered on this website nor the Rhythm Travels® responsible for information appearing on the website.
Please note that the websites that link leads to can have a policy regarding personal data, security and privacy, which are different from those of this website.
Safety when paying by debit or credit card
Rhythm Travels® meets the safety standard PCI DSS (Payment Card Industry Data Security Standard) by Rhythm Travels® uses a separate “payment window” of the certified payment switch http://www.paypal.com/. The customer’s card number handled so only in a safe and certified environment.
Rhythm Travels AB
VAT ID: SE559052907801
The following Purchase Terms and Conditions are designed to ensure your satisfaction and understanding of the purchase process on RhythmTravels.com. If you have any questions about the information below, please contact us. These Purchase Terms and Conditions are subject to, and incorporate by this reference, the Terms of Service. Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket.
Event Promotors/organizers read your Terms & Conditions
Ticket prices for events may occur in Euro, USD, GBP.
You can check out with credit card (Visa, Mastercard, Maestro, Amex) or Paypal. Rhythm Travels® uses a separate “payment window” of the certified payment switch PayPal. The customer’s card number handled so only in a safe and certified environment.
Who You Are Buying From
Rhythm Travels acts as the agent to those who are promoting or otherwise providing the events for which you purchase tickets, such as venues, teams, artists’ representatives and promoters (“Event organizers”).
Pricing and Availability
Rhythm Travels does not control the events inventory or its availability.
If you do not receive a confirmation email within 24h after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with Rhythm Travels Customer Service whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. Rhythm Travels will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.
Convenience Charges and Order Processing Fees
Tickets purchased on RhythmTravels.com are typically subject to a per ticket convenience charge and a non-refundable per order processing fee.
Amount of Tickets Per Customer or “Ticket Limits”
When purchasing tickets on RhythmTravels.com, you are limited to a specified number of tickets for each event (also known as a “ticket limit”). This limit may or may not be posted during the purchase process and is verified with every transaction. This policy is in effect to discourage unfair ticket buying practices.
Canceled and Postponed Events
Occasionally, events are canceled or postponed by the promoter, team, band or venue. Should this occur, we will attempt to contact you to inform you of refund or exchange procedures for that event. For exact instructions on any canceled or postponed event, please check the event information online or contact us. If you purchase a ticket through RhythmTravels.com, and a refund is issued, then Rhythm Travels will most likely give you a refund by issuing a credit to the credit card that you used to purchase that ticket.
Rhythm Travels only offers refunds and/or exchanges based on the promoter’s, team’s or venue’s instructions. Rhythm Travels is not obligated to issue a refund except to the extent that the promoter, team or venue responsible for bringing you the event (1) instructs us to issue a refund, and (2) provides us with the ticket funds necessary to issue refunds. In order to receive a refund or an exchange that may be offered, you will have to comply with the promoter’s, team’s or venue’s instructions or deadlines, which, along with the decision about whether or not to issue a refund or an exchange, may be at the promoter’s, team’s or venue’s discretion.
If Rhythm Travels issues you a refund for a ticket, it will issue a refund of the ticket’s face value paid (or, if a discounted ticket, then instead the discounted ticket price paid), the facility fee and the convenience charge. In no event will delivery prices or any other fees or amounts be refunded. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund. Rhythm Travels will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event.
If an event is canceled, please contact us for information on receiving a refund. If the event was moved or rescheduled, the venue or promoter may set refund limitations. Contact us for exact instructions.
Please make sure to include/provide your account number so we can expedite your refund if applicable.
Refunds and Exchanges
Before purchasing tickets, carefully review your event. Policies set forth by our clients, including venues generally prohibit Rhythm Travels from issuing exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not contact Rhythm Travels to seek a refund or exchange from Rhythm Travels when Rhythm Travels is prohibited from providing one by its clients, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card you used to purchase tickets from the Site. Should you do so, your tickets may be canceled, and Rhythm Travels may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the Site.
Billing Information Verification
Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that will cause an order to be canceled. In these cases, please verify your billing address with your bank and/or credit card issuing company before making another purchase attempt.
Event Tickets are delivered to buyers via e-mail within 24h. Please check your spam inbox.
Limitation of Liability
You assume all risks incidental to the event for which a ticket is issued, whether before, during or after performance, and you waive any claims for personal injury or death against Rhythm Travels on behalf of yourself and any accompanying minor.
License; Ejection and Cancellation; No Redemption Value
Event Providers reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Provider rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket’s face amount. A ticket is not redeemable for cash.
You Are Subject to Search
You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, cameras, recording devices, bundles and containers.
Unlawful Re-Sale of Tickets; Commercial Purposes
Unlawful resale of tickets (or attempted resale) is grounds for seizure and cancellation without compensation. A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by the Event Provider, provided that even if such consent is obtained, any use of Rhythm Travels’s trademarks and other intellectual property is subject to Rhythm Travel’s consent.
State of Law
This agreement shall be construed in accordance with the laws of the City of Gothenburg, Sweden a applicable to agreements performed wholly within such State. The illegality or unenforceability of any term of this agreement shall not affect the validity of the remaining portion of this agreement.
Rhythm Travels AB
Terms (TOS) for event organizers wanting to promote and sell tickets to their events
Rhythm Travels® connects Event Organizers (“You”) with Music Fans who are seeking to obtain travel & music event related services. We do this through our website, RhythmTravels.com (“Site”), which is a communications and payment processing system for enabling this connection. As well as maintaining the website, Rhythm Travels® handles customer service through telephone and email, markets the website through various means including search engine optimization, social medias, public relations and advertising.
Read the Terms & Conditions for buyers of event tickets: http://rhythmtravels.com/event-ticket-terms-conditions/
- Information Provided By You
Rhythm Travels® will use its best efforts to ensure the privacy of all other personal information, however we expressly disclaim any liability for any damage that may result should any information be released to any third parties. You hereby agree to hold Rhythm Travels® harmless for any damages that may result.
- Member Account, Password and Security
Your account is private to you and your event company/organization. You may NOT share your account with any person outside you and your company/organization. You will receive a password and account designation upon completing the Rhythm Travels® Service’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Rhythm Travels® of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Rhythm Travels® cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 5.
- Payments to you
When using Rhythm Travels ticketing service, Rhythm Travels collects the full payment. Your revenue will be transferred to you after Rhythm Travels fees trough PayPal 10-30 days after the event date.
When using Third-party Ticketing service then no further payment is due to You.
Rhythm Travels fee is 1€ commission per ticket sold, Minimum 25€ to cover Bank transfer fee of revenue. Which will be deducted from the collected sales revenue before transferred back to You.
- Third-ticketing party
When using third-party ticketing provider You may provide us with a referral/affiliate link to Your ticketing provider and a Discount/Coupon code for when booking Flight & Event ticket for the costumer. In case of Third-party ticketing no further payment is due to you.
Notwithstanding the above, if other agreements have been made between You and Rhythm Travels will be the executing agreement.
Contact us at Contact(a)RhythmTravels.com to receive information on where to send us our fee.
Music Fans may request a refund of the amount paid for an Event Ticket set out in the “Rhythm Travels® Event ticket Terms & Conditions“. You as Event Promotor provide us with instructions regarding refunds. In the event that a refund is made, only the amount actually received by Rhythm Travels® (if any), except our booking fee will be paid.
Rhythm Travels® is committed to ensuring the privacy of the information You give us. Our Privacy Statement is located on the Rhythm Travels® Site.
- Member Conduct
You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not Rhythm Travels® are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Rhythm Travels® Services. Rhythm Travels® does not control the Content posted via the Rhythm Travels® Services and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Rhythm Travels® Services, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will Rhythm Travels® be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Rhythm Travels® Services.
You agree to not use the Rhythm Travels® Services to:
- upload, post, email, transmit, or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;
- harm minors in any way;
- impersonate any person or entity, including, but not limited to, a Rhythm Travels® official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
- forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Rhythm Travels® Service;
- upload, post, email, transmit, or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
- upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (“Rights”) of any party;
- upload, post, email, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, except in those areas (such as shopping) that are designated for such purpose.
- upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
- disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Rhythm Travels® Services are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
- interfere with or disrupt the Rhythm Travels® Services or servers or networks connected to the Rhythm Travels® Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Rhythm Travels® Services, including using any device, software or routine to bypass our robot exclusion headers;
- intentionally or unintentionally violate any applicable local, state, national or international law.
- provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;
- “stalk” or otherwise harass another; and/or
- collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs a through m above.
You acknowledge that Rhythm Travels®! may or may not pre-screen Content, but that Rhythm Travels® and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any Content that is available via the Rhythm Travels® Services. Without limiting the foregoing, Rhythm Travels® and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by Rhythm Travels® or submitted to Rhythm Travels®.
You acknowledge, consent and agree that Rhythm Travels® may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce the TOS; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of Rhythm Travels®, its users and the public.
You understand that the Rhythm Travels® Services and software embodied within the Rhythm Travels® Services may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by Rhythm Travels® and/or content providers who provide content to the Rhythm Travels® Services. You may not attempt to override or circumvent any of the usage rules embedded into the Rhythm Travels® Services. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Rhythm Travels® Services, in whole or in part, is strictly prohibited.
- Content submitted or made available for inclusion on the Rhythm Travels® Services.
Rhythm Travels® does not claim ownership of Content you submit or make available for inclusion on the Rhythm Travels® Services. However, with respect to Content you submit or make available for inclusion on publicly accessible areas of the Rhythm Travels® Services, you grant Rhythm Travels® the following worldwide, royalty-free and non-exclusive license(s), as applicable:
- With respect to Content you submit or make available for inclusion on publicly accessible areas of Rhythm Travels®, the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the Rhythm Travels® Services solely for the purposes of providing and promoting the specific Rhythm Travels® to which such Content was submitted or made available. This license exists only for as long as you elect to continue to include such Content on the Rhythm Travels® Services and will terminate at the time you remove or Rhythm Travels® removes such Content from the Rhythm Travels® Services.
- With respect to photos, graphics, audio or video you submit or make available for inclusion on publicly accessible areas of the Rhythm Travels® Services, the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the Rhythm Travels® Services solely for the purpose for which such Content was submitted or made available. This license exists only for as long as you elect to continue to include such Content on the Rhythm Travels® Services and will terminate at the time you remove or Rhythm Travels® removes such Content from the Rhythm Travels® Services.
- With respect to Content other than photos, graphics, audio or video you submit or make available for inclusion on publicly accessible areas of the Rhythm Travels® Services, the perpetual, irrevocable and fully sublicensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) and to incorporate such Content into other works in any format or medium now known or later developed.
“Publicly accessible” areas of the Rhythm Travels® Services are those areas of the Rhythm Travels® network of properties that are intended by Rhythm Travels® to be available to the general public. By way of example, publicly accessible areas of the Rhythm Travels® Services would include Rhythm Travels® Forums.
You may terminate your Rhythm Travels® account, any associated email address and access to the Rhythm Travels® Services by submitting such termination request to Rhythm Travels®.
You agree that Rhythm Travels® may, without prior notice, immediately terminate, limit your access to or suspend your Rhythm Travels® account, any associated email address, and access to the Rhythm Travels® Services without any refunds of Membership fees. Cause for such termination, limitation of access or suspension shall include, but not be limited to, (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) discontinuance or material modification to the Rhythm Travels® Services (or any part thereof), (d) unexpected technical or security issues or problems, (e) extended periods of inactivity, (f) engagement by you in fraudulent or illegal activities, and/or (g) nonpayment of any fees owed by you in connection with the Rhythm Travels® Services. Further, you agree that all terminations, limitations of access and suspensions for cause shall be made in Rhythm Travels®’s sole discretion and that Rhythm Travels® shall not be liable to you or any third party for any termination of your account, any associated email address, or access to the Rhythm Travels® Services.
Termination of your Rhythm Travels® account includes any or all of the following: (a) removal of access to all or part of the offerings within the Rhythm Travels® Services, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring of further use of all or part of the Rhythm Travels® Services.
- Disclaimer of Warranties
YOU EXPRESSLY AGREE THAT THE USE OF THIS SITE IS AT THE YOUR SOLE RISK. RHYTHM TRAVELS® DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE. THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.
- Limitation of Liability and Remedies
Under no circumstances will Rhythm Travels® be liable to You for any indirect, incidental, consequential, special or exemplary damages arising from any provision of this Agreement. Furthermore, the TOTAL liability of Rhythm Travels® arising with respect to this Agreement and the Site will not exceed the total amounts collected by us and not yet paid to You under this Agreement. Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail.
Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimers may not apply to You insofar as they relate to implied warranties.
Upon a request by Rhythm Travels®, You agree to defend, indemnify, and hold harmless Rhythm Travels® and other affiliated companies, and their employees, contractors, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
(a) Your use of and access to the Rhythm Travels® Website;
(b) Your use of the Rhythm Travels® Service.
(c) Your violation of Terms;
(d) Your violation of any third party right, including without limitation any copyright, property, or privacy right;
(e) Any claim that one of your User Submissions caused damage to a third party
State of Law
This agreement shall be construed in accordance with the laws of the City of Gothenburg, Sweden an applicable to agreements performed wholly within such State. The illegality or unenforceability of any term of this agreement shall not affect the validity of the remaining portion of this agreement.
-Last modified February, 2016